Patient Involvement in Patient Safety: Protocol for Developing an Intervention Using Patient Reports of Organisational Safety and Patient Incident Reporting

This article was designed to develop a plan for testing the validity and reliability of a new Patient Measure of Organisational Safety (PMOS) and the Patient Incident Reporting Tool (PIRT) in an effort to improve organizational safety in hospitals in the United Kingdom. The authors outlined an intensive, multi-year study in order to validate each […]

Learning at Air Navigation Services After Initial Training

This study addresses the need for organizational learning in a high-risk, high reliability organization. Though there was an initial training, group learning and organizational learning in an air traffic control organization was occurring spontaneously and not necessarily reaching all areas of the organization. The study sought to learn the best way to improve the safety […]