This article was designed to develop a plan for testing the validity and reliability of a new Patient Measure of Organisational Safety (PMOS) and the Patient Incident Reporting Tool (PIRT) in an effort to improve organizational safety in hospitals in the United Kingdom. The authors outlined an intensive, multi-year study in order to validate each […]
Training
Learning at Air Navigation Services After Initial Training
This study addresses the need for organizational learning in a high-risk, high reliability organization. Though there was an initial training, group learning and organizational learning in an air traffic control organization was occurring spontaneously and not necessarily reaching all areas of the organization. The study sought to learn the best way to improve the safety […]
Dynamic Learning Theory: Training in High-Reliability Organizations
Other studies have focused on training methods. The manner of which HRO theory helps staff deal with risk on a daily basis is not trained properly, and should be addressed in an HRO. This qualitative study used a focused ethnography approach to determine how to effectively train employees in a High Reliability Organization (HRO). The […]