This study found that frontline personnel’s understanding of the safety climate was a better predictor of safety than supervisors’ understanding of the safety climate. It explored how patient safety indicators are affected by the overall safety climate. This supports the HRO principle of authority migration, where frontline, knowledgeable employees are empowered to prevent errors. Singer, S., […]
Culture
Management Indecision
Brooks, Margaret E. (2011). Management indecision. Management Decision, 49(5), 683-693. doi: 10.1108/00251741111130788 This article focuses on indecision, which can lead to error. The author indicates there is a lot more research on making decisions than on the failure to make a decision. Society has convinced many people that it is better to choose not to act and […]