Implementation of Checklists in Health Care: Learning from High-Reliability Organisations

This qualitative study was undertaken to determine if the use of checklists common in HROs can be used in health care to reduce risk. As healthcare has improved, it has become dangerous. With the increasing complexity of healthcare, checklists may be a useful way to ensure procedures are performed without common mistakes. This article provides […]

High-Reliability Organizations: Changing the Culture of Care in Two Medical Units

This is a narrative about the creation and implementation of High Reliability Organization theory in two healthcare organizations. The emergence of HRO theory from firefighting and other high-risk fields is discussed, and applied to a business setting. The barriers to the process were addressed, and the results of several years of HRO in practice are […]