Other studies have focused on training methods. The manner of which HRO theory helps staff deal with risk on a daily basis is not trained properly, and should be addressed in an HRO.
This qualitative study used a focused ethnography approach to determine how to effectively train employees in a High Reliability Organization (HRO). The research was done through interviews, shadowing, and observation of the medical staff of a teaching hospital. A three-phase technique for training emerged as a result of the study.
This study is useful for understanding the background of HROs in healthcare. In order to maintain a safety culture based on HRO theory/principles, it will be useful to incorporate training methods an organization can use. This article will be a useful asset for organizations developing training programs.
Gardner, S., Yun, S., (2010). Dynamic learning theory: Training in high-reliability organizations. Journal of the Academy of Business & Economics, 10(4), 84-92. Retrieved from http://freepatentsonline.com/article/Jounal-Academy-Business-Economics/261080996.html